Thank you for ordering at Meli’s Kitchen operated by Melis Restaurant LLC.
If, for any reason, you are not completely satisfied with a purchase. We invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with Us.
Conditions for Returns:
In order for the Goods to be eligible for a return, please make sure that:
- The Food are in the original packaging ,and have not been consumed
Reasons you can return or refuse orders :
- Order arrived too late
- Order is cold in case of Instant Menu delivery
- Order delivered does not correspond to your original order
- Packaging is damaged
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Should you decide to return an order , this has to be done instantly while Delivery is being done.
You are responsible of checking the items received immediately . Should you decide to return them , you will have to contact us :
-To know the reason of your return
-To coordinate with the delivery staff
-To process your refund
Our staff has the obligation to satisfy any complain, and will do our best to keep all our customers happy. This is the essence of our business.
If you have any questions about our Return Policy, please contact us:
- By email: [email protected]
- By Phone at 04 -282-7392
Meli’s Kitchen Management